Terms of service
1. ABOUT US
Cerevia is a dietary supplement brand selling folinic acid-based nutritional supplements through our website at trycerevia.store. References to "we," "us," "our," and "Cerevia" throughout these terms refer to the company operating this website and selling these products.
2. ACCEPTANCE OF TERMS
By visiting our website, creating an account, or placing an order you confirm that you are at least 18 years of age, that you have the legal authority to enter into a binding agreement, and that you agree to be bound by these Terms of Service and our Privacy Policy which is incorporated herein by reference.
If you are purchasing on behalf of another person including a minor child you represent that you have the legal authority to make that purchase and that you accept these terms on behalf of yourself and the person for whom you are purchasing.
3. PRODUCTS AND DESCRIPTIONS
We make every effort to accurately describe our products on our website including ingredients, dosage information, and intended use. However we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, or error-free.
Our products are dietary supplements. They are not pharmaceutical drugs. They have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease or medical condition including autism spectrum disorder or any other developmental or neurological condition.
Product images displayed on our website are for illustrative purposes only. Actual products may vary slightly in appearance from images shown.
We reserve the right to modify, discontinue, or change the formulation of any product at any time without prior notice.
4. ORDERS AND PAYMENT
By placing an order on our website you are making an offer to purchase the products in your cart at the listed price. We reserve the right to accept or decline any order at our discretion.
You agree to provide current, complete, and accurate purchase and account information for all orders. You agree to promptly update your account and order information including your email address and payment information so that we can complete your transactions and contact you as needed.
Payment is due at the time of order. We accept all major credit cards and debit cards. All payments are processed through secure third-party payment processors. We do not store complete payment card information on our servers.
All prices displayed on our website are in US dollars unless otherwise noted. We reserve the right to change prices at any time without notice. The price charged for your order will be the price displayed at the time you place your order.
We reserve the right to refuse or cancel any order that we believe is fraudulent, placed in error, or in violation of these terms.
5. SHIPPING AND DELIVERY
We ship to addresses within the United States and to select international destinations. Shipping times and costs vary depending on your location and the shipping method selected at checkout.
Shipping timeframes provided on our website are estimates only and are not guarantees. We are not responsible for delays caused by carriers, customs processing, weather events, or other circumstances outside our control.
Title and risk of loss for products pass to you upon our delivery to the carrier. If your package is lost or damaged in transit please contact us at help@trycerevia.store and we will work with you to resolve the issue.
6. RETURNS AND REFUNDS — 90-DAY MONEY-BACK GUARANTEE
We stand behind our products with a 90-day money-back guarantee. If for any reason you are not satisfied with your purchase within 90 days of the date your order was delivered you may request a full refund of the purchase price.
To request a refund contact us at help@trycerevia.store within 90 days of delivery with your order number and a brief explanation of your experience. You are not required to return the product to receive a refund.
Refunds will be issued to the original payment method within 5 to 10 business days of our approval of your refund request.
The following conditions apply to our refund policy.
The 90-day period begins on the date of delivery as confirmed by the carrier's tracking information.
Refunds apply to the purchase price of the product only. Original shipping charges are non-refundable unless the return is due to our error.
We reserve the right to limit refunds to one per customer per household. If we determine that the refund policy is being abused we reserve the right to decline future refund requests.
Our 90-day money-back guarantee does not apply to purchases made through third-party retailers. If you purchased our product through a third party please contact that retailer directly regarding their return policy.
7. MEDICAL DISCLAIMER
The information on this website is for informational and educational purposes only. It is not intended to constitute medical advice and should not be used as a substitute for professional medical advice, diagnosis, or treatment.
Our products are dietary supplements. They have not been evaluated by the Food and Drug Administration. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Testimonials and results described in our marketing materials, advertising, and website content reflect individual experiences and are not typical or guaranteed. Individual results will vary.
You should consult a qualified healthcare provider before starting any new dietary supplement, especially if your child has a diagnosed medical condition, is currently taking prescription medications, or is under the care of a physician or specialist. Do not discontinue any prescribed medication or therapy based on information found on our website or in our advertising materials.
By purchasing and using our products you acknowledge that you have read this disclaimer, that you understand it, and that you accept full responsibility for your decision to use this product including any decisions you make regarding the health and care of your child or any other person.
8. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law Cerevia and its owners, officers, employees, affiliates, advertisers, agents, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or products, including but not limited to loss of revenue, loss of profits, loss of business, loss of data, personal injury, or property damage, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising out of or related to these terms or your use of our website or products shall not exceed the amount you paid to us for the product giving rise to the claim in the twelve months preceding the claim.
We expressly disclaim all liability for any adverse health outcomes, reactions, or effects experienced by any person including minors who consume our products. Parental and guardian discretion is required. Use of our products is entirely at the customer's own risk.
Some jurisdictions do not allow the limitation or exclusion of certain damages. In such jurisdictions our liability shall be limited to the maximum extent permitted by law.
9. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Cerevia and its owners, officers, employees, affiliates, and agents from and against any claims, liabilities, damages, losses, and expenses including reasonable legal fees arising out of or in any way connected with your access to or use of our website or products, your violation of these terms, or your violation of any rights of a third party.
10. INTELLECTUAL PROPERTY
All content on our website including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software is the property of Cerevia or its content suppliers and is protected by applicable copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any content from our website without our prior written consent, except as follows.
You may print or download individual pages for your personal non-commercial use provided you do not modify the content and you retain all copyright and other proprietary notices.
You may share links to pages on our website on social media platforms for non-commercial purposes.
Any unauthorized use of our content may violate copyright law, trademark law, and other applicable laws and regulations.
11. USER CONDUCT
By using our website you agree not to do any of the following.
Use our website for any unlawful purpose or in violation of any applicable laws or regulations.
Attempt to gain unauthorized access to any portion of our website or any systems or networks connected to our website.
Transmit any material that is defamatory, offensive, or otherwise objectionable.
Use any automated means including bots, scrapers, or crawlers to access our website or collect data from it without our prior written consent.
Interfere with or disrupt the operation of our website or the servers or networks used to make our website available.
Impersonate any person or entity or misrepresent your affiliation with any person or entity.
12. TESTIMONIALS AND ADVERTISING
Testimonials, case studies, and individual stories featured in our advertising and on our website reflect the personal experiences of individuals who have used our products. These experiences are not typical and results will vary among individuals.
We comply with the Federal Trade Commission's guidelines for endorsements and testimonials in advertising. Where individuals have received compensation or free product in exchange for their testimony we disclose this as required.
We make no guarantee that you or your child will experience similar results to those described in our testimonials or advertising materials.
13. THIRD-PARTY LINKS AND SERVICES
Our website may contain links to third-party websites, services, or resources. These links are provided for your convenience only. We have no control over the content, privacy policies, or practices of third-party websites and we do not endorse or make any representations about them.
Your access to and use of third-party websites is at your own risk and subject to the terms and policies of those websites. We encourage you to review the terms of service and privacy policies of any third-party sites you visit.
14. DISCLAIMER OF WARRANTIES
Our website and products are provided on an as-is and as-available basis without any warranties of any kind, either express or implied.
To the maximum extent permitted by applicable law we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.
We do not warrant that the results obtained from the use of our website or products will be accurate, reliable, or meet your expectations.
15. GOVERNING LAW AND DISPUTE RESOLUTION
These terms shall be governed by and construed in accordance with the laws of the State of Nevada without regard to its conflict of law provisions.
Any dispute arising out of or relating to these terms or your use of our website or products shall first be attempted to be resolved through good faith negotiation between the parties.
If negotiation fails any dispute shall be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration shall take place in Clark County, Nevada. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.
Notwithstanding the foregoing either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm pending the resolution of a dispute.
16. CHANGES TO TERMS
We reserve the right to modify these Terms of Service at any time at our sole discretion. When we make changes we will update the date at the top of this page.
Your continued use of our website after any changes to these terms constitutes your acceptance of the updated terms. If you do not agree to the updated terms you should stop using our website.
We encourage you to review these terms periodically to stay informed of any changes.
17. SEVERABILITY
If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction that provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be modified it shall be severed from these terms. The remaining provisions of these terms shall continue in full force and effect.
18. ENTIRE AGREEMENT
These Terms of Service together with our Privacy Policy constitute the entire agreement between you and Cerevia regarding your use of our website and the purchase of our products. They supersede all prior and contemporaneous agreements, representations, and understandings between you and us relating to the subject matter herein.
19. WAIVER
Our failure to enforce any right or provision of these terms shall not constitute a waiver of that right or provision. Any waiver of any provision of these terms will be effective only if in writing and signed by an authorized representative of Cerevia.
20. CONTACT US
If you have any questions about these Terms of Service please contact us.
Cerevia
Email: help@trycerevia.store
Website: trycerevia.store
We will respond to all inquiries within 30 days.